The right of withdrawal is effective from the day you receive your order or a substantial part of it. The right of withdrawal is 14 days.
To exercise the right of withdrawal, you must notify Customer Service in an unambiguous statement to kundeservice@daroe.dk. The cancellation deadline is met if you submit your declaration of exercise of the right of withdrawal within 14 days of receipt of the order. Within 14 days of sending your statement, the goods must be returned to us. All payments for the goods received from you are refunded without undue delay and in any case within 14 days of the date on which we received notice of your decision to cancel the purchase. However, we can withhold the refund until the item has been returned or until you have provided documentation that the item has been returned. By using the right of withdrawal you will be charged all costs associated with the return of the goods.
You are liable for any deterioration in the value of the goods resulting from handling other than what is necessary to determine the nature, properties and manner of operation of the goods. Include original packaging and any label
Returned Return Address:
Darø a / s
Note: Webshop Returns
Ribevej 8
DK-8940 Randers SV
Complaint
We guarantee that the goods ordered are free of errors on delivery. Should you have received a defective or incorrect product, you should contact customer service as soon as possible at mail kundeservice@daroe.dk. In connection with purchases on darø.dk, you always have 24 months of right of complaint in accordance with the Purchasing Act against presentation of valid order confirmation or receipt. The right of complaint does not cover defects, damages or wear and tear that are directly or indirectly caused by improper use, failure to maintain or unauthorized intervention. The Purchasing Act deficiencies may apply. Any complaints can be sent to kundeservice@daroe.dk.
Complaint Address:
Darø a/s
Mr .: Webshop Complaint
Ribevej 8
DK-8940 Randers SV
